Chun-Tzu

(Claire) Chang

A senior product designer who is based in the Bay Area with extensive experience designing for both B2B and B2C at Cisco Webex and a grocery mobile app company. With a background in 2D animation and UX design, she creates intuitive, motion-enhanced experiences that balance usability, aesthetics, and accessibility.

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Project Index

01 Webex Website Sign-on Revamp

02 Webex Cross-Platform Unified Login 🔐

03 Webex Website Checkout- NorthStar

04 Webex B2B Mode Management

05 Responsive Webex App Redesign 🔐

06 Integrated Existing Webex Profiles 🔐

Product Design

✳︎

Visual/Brand Design

✳︎

Motion Design

✳︎

A11y Design

✳︎

User Research

Product Design ✳︎ Visual/Brand Design ✳︎ Motion Design ✳︎ A11y Design ✳︎ User Research

webex_sign on_cover_img

01 Webex Sign-On Revamp

Aug 2023

An upgraded sign-on UX for both users and business purpose.

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02 Webex Cross-Platform Unified Login

Oct 2025

An image of Webex app new sign up design
An image of Webex User Hub portal new sign in design

Through this project, I aim to deliver an intuitive and streamlined sign-in and sign-up experience that encourages higher adoption, while unifying the design to reduce future maintenance efforts for both UX and visual branding updates.

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An image of Webex web new sign up design
An image of Webex website new sign up design

03 Webex Website Checkout- NorthStar

2022

A streamlined checkout process with more payment methods aims to increase the conversion rate.

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04 Webex B2B Mode Management

Apr 2025

An image of B2B mode management feature design

The “Mode Management” feature was a B2B requirement from our calling service customers. It enables assigned users to manage and adjust group-specific schedules relevant calling-forwarding setting directly within the personal account, without needing to log into the corporate admin portal.

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05 Responsive Webex App Redesign

Nov 2024

An image of responsive app redesign project

To enhance users’ multitasking experience with smaller, resizable windows, the team introduced a new responsive app design with an extended scaling range. My role in this project included defining the minimum window size for each core functional page and collaborating closely with cross-functional teams to review designs. This process ensured edge cases were addressed and that the new layout could support both current requirements and upcoming features.

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06 Integrated Existing Webex Profiles

Nov 2024

This project integrates two existing user profiles located in different systems, each based on a separate database and designed to achieve distinct goals.

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Product Design

✳︎

Visual/Brand Design

✳︎

Motion Design

✳︎

A11y Design

✳︎

User Research

Product Design ✳︎ Visual/Brand Design ✳︎ Motion Design ✳︎ A11y Design ✳︎ User Research