Chun-Tzu (Claire) Chang
ex- Cisco | Enterprise SaaS | Data-Driven Design | Visual Design | A11y＋WCAG
Senior Product Designer focused on driving product impact through rapid iteration, data-informed decision making, and strong ownership. Experienced in shipping high-impact features in fast-paced environments across B2B and B2C products.
Leverages AI tools to accelerate prototyping, experimentation, and decision-making, enabling faster product cycles without compromising user experience.
01 Streamlined Webex Checkout for SMB Growth
Drove a data-informed, end-to-end checkout experience revamp for SMB and individual users—streamlining flows and boosting conversion by 10%.
UX Design, Data-Driven
02 Webex Website Sign-On Revamp
Design lead for a Webex redesign focused on modernizing the visual experience and simplifying sign-in and sign-up flows for SMB and individual users, driving higher conversion rates.
UX design, Visual Design
03 Webex User Hub- New User Settings
Established a scalable settings architecture supporting multiple user segments, and unified call settings within a newly developed portal.
UX Design, SaaS Product
04 Integrated Existing Webex Profiles 🔐
Consolidated multiple profile features into a unified experience, improving UX consistency in the new portal through rapid, rationale-driven iteration.
UX Design, Layout Design, Project-Driven