Chun-Tzu
(Claire) Chang
ex- Cisco | Enterprise SaaS | Data-Driven Design | A11y
I’m a Senior Product Designer who turns complex enterprise challenges into intuitive user experiences. I have 4 years of SaaS and 1.5 years of B2C product design experience, and I’m comfortable partnering with cross-functional teams while quickly ramping up in new domains.
01 Webex Website Sign-on Revamp
02 Webex Cross-Platform Unified Login 🔐
03 Webex User Hub- User Settings
Project Index
04 Webex Website Checkout- NorthStar
05 Webex B2B Mode Management
06 Integrated Existing Webex Profiles 🔐
07 Responsive Webex App Redesign 🔐
Product Design
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Visual/Brand Design
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Motion Design
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A11y Design
✳︎
User Research
Product Design ✳︎ Visual/Brand Design ✳︎ Motion Design ✳︎ A11y Design ✳︎ User Research
01 Webex Sign-On Revamp
Jan 2024
This was the first sign-in and sign-up redesign initiative I led. I identified key user pain points and improved the website experience by enhancing the visual design and task flows, while introducing social sign-in options to streamline authentication for individual users.
02 Webex Cross-Platform Unified Login
Oct 2025
Through this project, I aim to deliver an intuitive and streamlined sign-in and sign-up experience that encourages higher adoption, while unifying the design to reduce future maintenance efforts for both UX and visual branding updates.
03 Webex User Hub- User Settings
Jun 2023
In this project, I navigated technical constraints to design new user and calling settings in the SMB user portal. By integrating existing user management capabilities from the IT admin portal, I created a more streamlined experience tailored to the needs of the target audience.
04 Webex Website Checkout- NorthStar
2022
A streamlined checkout process with more payment methods aims to increase the conversion rate.
05 Webex B2B Mode Management
Apr 2025
The “Mode Management” feature was a B2B requirement from our calling service customers. It enables assigned users to manage and adjust group-specific schedules relevant calling-forwarding setting directly within the personal account, without needing to log into the corporate admin portal.
06 Integrated Existing Webex Profiles
Nov 2024
This project integrates several existing user profiles located in different systems, each based on a separate database and designed to achieve distinct goals.
07 Responsive Webex App Redesign
Nov 2024
To enhance users’ multitasking experience with smaller, resizable windows, the team introduced a new responsive app design with an extended scaling range. My role in this project included defining the minimum window size for each core functional page and collaborating closely with cross-functional teams to review designs. This process ensured edge cases were addressed and that the new layout could support both current requirements and upcoming features.